What is the deal with baseball tickets this year?
- Thread starter RileyCock
- Start date
Should have been. I had a seat selection a few weeks ago. I’ve never had baseball tickets until this year though.
Seat selection time Was in middle of December. You might need to call ticket office..
Boy did I really get screwed this year.
I checked my email. I have reminders to renew my tickets on 14 Oct, 20 Oct, 3 Nov, 10 Nov, 12 Nov, 24 Nov, 29 Nov. The ads for the "Bull Street" game and season tickets "still available" on 7 Jan and 10 Jan (9 total ads). However, I have zero emails or calls about ticket selection time. I guess when they have the money the caring stops.
USCBatgirl21
Well-Known Member
In all fairness...Baseball Renewal and seat selection is the same time every year. Even last year with all the covid relocations, it was in December. Put a reminder on your personal calendar to check on it beginning mid November. Take the initiative.
Interesting. They reached out to me with my seat selection time. Maybe because it was my first year. But, the ticket office answered all my questions and basically walked me through it. Went pretty smooth as I’ve done FB selection for years. Now, still waiting for the tickets to be in my account, but I guess that populates later this month.
It's a good point but should the business model be built on the customer constantly harassing the business after the customer already paid? If they're still begging for people to buy their product (tickets) then why should I be begging them to get updates on delivery? I guess I was lulled into complacency by the constant requests to renew and assumed I could rely on a proper email delivery system.
You are correct. When it's the first year for a sport, they treat you very differently. I got that service for all of the sports on my first year back moving to South Carolina to include phone calls and texts. This year it's been different. (Of note, they ran into unforeseen issues that aren't allowing them to use texts so I wouldn't expect to see any text services). I think the model is more like a "subscription" so the renewals are almost purely computer-based transactions.
You should have your tickets at the end of the month. They still have some season tickets they can seen so they'll probably go a bit longer before locking in the season tickets and loading the by game availability.
I'm a 52 yr. member aNd used the system to purchase ADDITIONAL SEASON TICKETS.
The process was very smooth.
The process was very smooth.
This is crazy. Why would fans need to set personal reminders for these things?? We are the customers. The Ticket Office should be clearly communicating to its customers on all of these things. It is customer service 101. The USC Ticket Office has been incompetent for a number of years.
Sorry for your troubles. I received an email telling me my time was in one week, and then got one the day before my time to remind me.
I have talked to 5 people that I know that has baseball tickets and they all got these exact emails.
I can also tell you this... unless you were higher than silverspur level, you were not going to get seats between sections 6 and 16, if that was where you were trying to go. Full scholarship friend moved from section 20 to 18 but no aisle seats ..
If you were further out than section 4 or section 20, there are still seats available in those sections. I would think they would still move them if you called.
Just fyi....
pepsicock
Well-Known Member
USCBatgirl21
Well-Known Member
Exactly the reason I don't see why anyone would just sit around and wait on them time and time again. If something is that important to me, I'm going to take some initiative.
I think we agree but maybe are trying to make different points. I dont settle for the idea that its ok for our ticket office to be a disaster when we are competing in the billion dollar, ultra competitive space of modern college athletics.
Many times in conversations we "fan blame" instead of applying justified pressure on the AD and university leadership to step up to the plate and do better.
USCBatgirl21
Well-Known Member
No one is settling for the idea that it's "ok". But until it's fixed, we have to take some responsibility in getting what we want.
So while collectively fans deal with the incompetence, how do we put pressure on for change and to do better?
USCBatgirl21
Well-Known Member
Consistently complain to the actual Ticket Office and Gamecock Club. I often wonder if people actually do that, or if they just complain here for fear that if they went to the source there may be adverse consequences.
Yea, I wonder that too. I have made several calls to the office and sent even more emails.
USCBatgirl21
Well-Known Member
We have to. Most recently, yet again, about how the way they are doing tickets for the game at Segra is asinine.
What is wrong with the way they are doing tickets at Segra? You get an email at 10 am on your selection day,; You click the link and it takes you to SEGRA'S WEBSITE. Then you pick your tickets and check out. If you bought tickets there last year, you just sign in to SEGRA's website.
I like picking the seats I want to sit in versus having the Gamecock Ticket office just mail you some random seat based on your "Point System".
USCBatgirl21
Well-Known Member
Because you're on at 10 am with all the other members for 3 different giving levels. There is no priority given. If there isn't any priority outside of just being in the GCC, it's basically no different than just buying tickets when they go on sale to the public. At Fluor, because they were assigned based on priority by the GCC since you ordered your tickets through the GCC, we got to know the folks we were seated near each year. It made it a bit more fun. Now it's a crap shoot who you're sitting next to.
Dang... so you have a problem sitting beside a Gamecock fan that may be at a lower giving level than you are (or higher)???
You might even be able to make a NEW friend.
USCBatgirl21
Well-Known Member
You completely misconstrued what I said. My issue is if it's a free-for-all for tickets, then why not just put them on sale to everyone at the same time? There is really no benefit to being in the GCC, nor IPTAY, with this system.
You do realize that priority isn't based on giving level alone. The Points are a combination of giving level, time in the club, etc. So we were sitting with those in levels above and below us. It was simply nice making the friendships and looking forward to seeing the same faces from year to year. You know...similar to how people choose their seats for football. You get to know who you're sitting by from year to year and look forward to seeing those familiar faces from year to year.
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