Good news for everyone.
No one ever talks about good news from the government - so here goes - announced Thursday
FCC issues historic $300 million fine against the largest robocall scam in history
The illegal operation, which was made up of an international network of companies, violated federal statutes by making robocalls to more than 500 million phone numbers in the span of three months in 2021. They also used more than one million different caller ID numbers, violating federal spoofing laws.
“We take seriously our responsibility to protect consumers and the integrity of U.S. communications networks from the onslaught of these types of pernicious calls,” said FCC Enforcement Bureau Chief Loyaan A. Egal.
But the campaign had been in existence for even longer, the FCC added. Using a multitude of shell companies, aliases and fly-by-night phone providers allegedly under their control, the people behind the network — which
CNN has previously reported on — had sought to dupe unwitting consumers into buying shoddy service contracts for their vehicles since 2018.
The ringleaders of the operation, Roy Melvin Cox Jr and Aaron Michael Jones, were repeat offenders who had already been under judicial orders not to engage in telemarketing.
The turning point
A breakthrough in enforcement came last July, when Ohio Attorney General Dave Yost filed a lawsuit against the network that outlined many of the operation’s details, including its organizational structure. At the same time, the FCC directed US voice providers to stop carrying calls originating from providers used by the network.
Within weeks, third-party industry estimates showed an 80% reduction in the volume of auto-warranty spam calls in the United States, and on Thursday, the FCC said the move ultimately led to a 99% reduction in such calls.
The Ohio AG’s lawsuit had been the culmination of a joint state and federal investigation that also highlighted the growing effectiveness of technology and policies aimed at beating back the tide of illegal robocalls.
For example, improvements in call-tracing have allowed investigators to quickly identify the source of unwanted, automated calls, while additional FCC policies have enabled regulators to
block entire voice providers from the US telephone network for robocall violations.
The partnership between the FCC and Ohio officials has also been replicated with 46 other states, the District of Columbia and Guam, with Hawaii and New Mexico joining the list on Thursday, the FCC said.