Anyone a mortgage broker?
My wife and I are refinancing while rates are still low. Doing it with Bank of America now and it is a mess. They cannot seem to keep track of the documents they send us and we return. They update their "action list" daily and request the same documents. Then they add a new request and then suddenly delete it. On top of that, they sent a stack of papers regular mail which we signed and sent back and then requested the same documents in an email. I know underwriting is a painstaking process but this is too much.
I'd really like to deal with a local lender. Either a broker or a savings and loan.
My wife and I are refinancing while rates are still low. Doing it with Bank of America now and it is a mess. They cannot seem to keep track of the documents they send us and we return. They update their "action list" daily and request the same documents. Then they add a new request and then suddenly delete it. On top of that, they sent a stack of papers regular mail which we signed and sent back and then requested the same documents in an email. I know underwriting is a painstaking process but this is too much.
I'd really like to deal with a local lender. Either a broker or a savings and loan.